In the News: Undertriage in emergency departments

“What prompted us to look into [undertriage] was a lot of our experiences. My colleagues and I have shared our stories and this is part of a larger project that we are doing to study the triage process as a quality improved tool in the emergency department (ED). We started to think about the triage process and how this really sets up the stage for the entire ED visit.”

Deena Berkowitz, M.D., M.P.H., associate division chief of Emergency Medicine, joined the American Academy of Pediatrics (AAP) to talk about rates of undertriage in the ED for children with non-English-speaking caregivers. Learn more about her thoughts and the study’s findings in this recent AAP podcast.